FAQ

This symbol is a built-in symbol from symbolic library of iDesktop, in order to display it on the mobile terminals, you should export the symbol in image format first, and then import it into iDesktop.

It requires 32 bit or 24 bit colors. Note that the color quality is 256 colors by default in Remote Access of Windows 2000 Server. Users can switch the color quality to 32 bit using software like PCAnywhere in Remote Access.

It isn't supported by current version.

The firewall configuration: It is necessarily for the network encrypted key is accessed by means of UDP that the firewall should be opened or the UDP of 1947,7001,7002 ports of server should be restricted; Key service: after installing the hardware key, it's necessary to start a system service named HASP Loader.

It isn't supported by current version.

You did not create the spatial index for th display data. It is recommended to create the spatial index on SuperMap iDesktop for the related datasets.

The license configuration file is SuperMapLic.ini; If configuring the license manually, section names have to be correct; When configuring the license manually, the user name and the company name must be consistent with the ones used to create the license; When creating a license, the computer name must contain no more than 15 characters (English), the maximum number allowed by Windows Operating System.

The common reason is lack of voice resources. Please copy the voice folder under Resource to the assets folder.

Current version does not support the display matrix label thematic map. You can display it through creating 5.0 tile caches.

No, they can't. Because the documents of xml in the Bin directory are the resource and configuration files of UGC, which include SuperMap.xml, EPSFont.xml, PrjConfig.xml, etc. If they are deleted, the software can't start up.

1. First, ensure that the data used in sample code and the license were put in the specified place. 2. Check whether the least privilege configures completely. Click the permissions page in the AndroidManifest.xml node, and add the following Uses Permission:   1)   2)   3)   4)   5) 3. Whether add the paths of the tools and platform-tools folder in android-sdk-windows to the environment variables. 4. When the amount of data used in the SampleCode is large, you should check the SdCard capacity. If the capacity is not big enough, you should extend the SdCard capacity first. 5. Sometimes the SampleCode doesn't run, you can uninstall the sample code first, and run it again.

Yes, but if there are some unpredictable causes that result in the directory failing to be written into path the automatically, users can right-click My Computer, select Property>Advanced>environment variable, select path in System variables, and double-click the path to modify it.

SuperMap iMobile for Android supports 5.0 version caches.

1. It supports to open, close, create and save the SuperMap GIS workspace files (*.smwu, *.sxwu,); 2. It supports to open, close, create and save the SuperMap GIS datasource files (*.udb/*.udd); 3. It supports to open and close the SuperMap GIS cache files (*.sci) in the form of file datasource; 4. It supports to open and close the SuperMap GIS image files (*.sit) in the form of file datasource; 5. It supports to open, close, query, modify and delete the SuperMap GIS vector datasets. SuperMap GIS vector datasets include: Point, Line, Region, Tabular, Text and CAD datasets. 6. It supports to open, close and create the SuperMap GIS grid dataset. SuperMap GIS grid dataset belongs to raster dataset type, such as the DEM dataset and the land use map. 7. It supports to open and close the SuperMap GIS image dataset. SuperMap GIS image dataset is used to describe the image data, and it hasn't the property information, such as the image maps (bmp,jpg), multiband images, physical maps and so on. 8. It supports to apply the web map services (WMTS services) of SuperMapCloud, SuperMap iServer, MapWord, BaiduMap, GoogleMaps and OGC.

Generally speaking, the public web map services usually offset after data encryption. Some adopts the special projected coordinate system such as the Google map service. If you want to use this kind of services as the base map, please process these data to be overlaid on the base map firstly. For example, you can encrypt them to get the offset effect based on the base map or convert them to the same projected coordinate system as that of the web map service. The right result will be gotten then.

Web map service is a kind of independence datasource types which can be opened in Workspace to get the corresponding web map service dataset. Then the dataset can be added into a map as a layer.

Requesting web map connection is time consuming when the internet is not in a good connection. It is suggested that you perform any map operation after all the interface is loaded successfully. Otherwise the program may not be launched due to overtime. 

The vcredist90_x86.exe file in the Support folder of the installation directory provides all the dlls needed. Visual C++ 2012 redistribute package is needed. Java components needs JDK1.6 or higher; The Java components support OpenGL 1.6 or advanced editions; The libraries needed for the Java components 3D functionality on Linux are LibGL.so and LibGLU.so.

No. You can use cached tiles of 5.0 version to display.

There are two methods: 1 Through the API call MapControl or Workspace's AboutBox () method to display AboutBox dialog box for reviewing. 2 Reviewing it through the detailed information in Tab page of SuperMap.Data.dll.