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  • Q: Why the fill symbol fails to display on the map when opening in the iMobile even it has been added from iDesktop?

    This symbol is a built-in symbol from symbolic library of iDesktop, in order to display it on the mobile terminals, you should export the symbol in image format first, and then import it into iDesktop.

    09 Dec,2019 iMobile Android
  • Q: What requirements does the color quality of Display Properties of the operating system have?

    It requires 32 bit or 24 bit colors.Note that the color quality is 256 colors by default in Remote Access of Windows 2000 Server. Users can switch the color quality to 32 bit using software like PCAnywhere in Remote Access.

    09 Dec,2019 Java iObjects
  • Q: Whether it is supported by dynamic chart class that only displaying the Y-axis grid?

    It isn't supported by current version.

    09 Dec,2019 iMobile Android
  • Q: What problems should draw our attention when selecting the hardware license?

    The firewall configuration: It is necessarily for the network encrypted key is accessed by means of UDP that the firewall should be opened or the UDP of 1947,7001,7002 ports of server should be restricted;Key service: after installing the hardware key, it's necessary to start a system service named HASP Loader.

    09 Dec,2019 Java iObjects
  • Q: Whether the animation is supported for dynamic chart class?

    It isn't supported by current version.

    09 Dec,2019 iMobile Android
  • Q: Why it is slow when displaying the line and region data on the mobile device?

    You did not create the spatial index for th display data. It is recommended to create the spatial index on SuperMap iDesktop for the related datasets.

    09 Dec,2019 iMobile Android
  • Q: What should be paid attention when configuring licenses manually?

    The license configuration file is SuperMapLic.ini;If configuring the license manually, section names have to be correct;When configuring the license manually, the user name and the company name must be consistent with the ones used to create the license;When creating a license, the computer name must contain no more than 15 characters (English), the maximum number allowed by Windows Operating System.

    09 Dec,2019 Java iObjects
  • Q: Why it failed when running the navigation?

    The common reason is lack of voice resources. Please copy the voice folder under Resource to the assets folder.

    09 Dec,2019 iMobile Android
  • Q: Whether to support the display matrix label thematic map?

    Current version does not support the display matrix label thematic map. You can display it through creating 5.0 tile caches.

    09 Dec,2019 iMobile Android
  • Q: Can the documents of xml in the Bin directory be deleted?

    No, they can't. Because the documents of xml in the Bin directory are the resource and configuration files of UGC, which include SuperMap.xml, EPSFont.xml, PrjConfig.xml, etc. If they are deleted, the software can't start up.

    09 Dec,2019 Java iObjects
  • Q: Why the SampleCode doesn't run successfully?

    1. First, ensure that the data used in sample code and the license were put in the specified place.2. Check whether the least privilege configures completely. Click the permissions page in the AndroidManifest.xml node, and add the following Uses Permission:  1)  2)  3)  4)  5)3. Whether add the paths of the tools and platform-tools folder in android-sdk-windows to the environment variables.4. When the amount of data used in the SampleCode is large, you should che…

    09 Dec,2019 iMobile Android
  • Q: After installing the components, will the Bin directory be written into the path of the Environment Variables of the operating system automatically?

    Yes, but if there are some unpredictable causes that result in the directory failing to be written into path the automatically, users can right-click My Computer, select Property>Advanced>environment variable, select path in System variables, and double-click the path to modify it.

    09 Dec,2019 Java iObjects
  • Q: What tile cache version does SuperMap iMobile for Android support?

    SuperMap iMobile for Android supports 5.0 version caches.

    09 Dec,2019 iMobile Android
  • Q: What data types does the SuperMap iMobile for Android support?

    1. It supports to open, close, create and save the SuperMap GIS workspace files (*.smwu, *.sxwu,);2. It supports to open, close, create and save the SuperMap GIS datasource files (*.udb/*.udd);3. It supports to open and close the SuperMap GIS cache files (*.sci) in the form of file datasource;4. It supports to open and close the SuperMap GIS image files (*.sit) in the form of file datasource;5. It supports to open, close, query, modify and delete the SuperMap GIS vector datasets. Super…

    09 Dec,2019 iMobile Android
  • Q: Why the other data including the business data and GPS data can not be displayed at the same place with the one of the Public Web Map Services?

    Generally speaking, the public web map services usually offset after data encryption. Some adopts the special projected coordinate system such as the Google map service. If you want to use this kind of services as the base map, please process these data to be overlaid on the base map firstly. For example, you can encrypt them to get the offset effect based on the base map or convert them to the same projected coordinate system as that of the web map service. The right result will be …

    09 Dec,2019 iMobile Android
  • Q: How to use the map service like SuperMap iServer, SuperMapCloud?

    Web map service is a kind of independence datasource types which can be opened in Workspace to get the corresponding web map service dataset. Then the dataset can be added into a map as a layer.

    09 Dec,2019 iMobile Android
  • Q: Why cannot I start the program when there is no Internet connection?

    Requesting web map connection is time consuming when the internet is not in a good connection. It is suggested that you perform any map operation after all the interface is loaded successfully. Otherwise the program may not be launched due to overtime. 

    09 Dec,2019 IOS iMobile
  • Q: What kinds of DLLs and Dependent Libraries are necessary in SuperMap Objects Java?

    The vcredist90_x86.exe file in the Support folder of the installation directory provides all the dlls needed. Visual C++ 2012 redistribute package is needed.Java components needs JDK1.6 or higher;The Java components support OpenGL 1.6 or advanced editions;The libraries needed for the Java components 3D functionality on Linux are LibGL.so and LibGLU.so.

    09 Dec,2019 Java iObjects
  • Q: Is the label matrix supported?

    No. You can use cached tiles of 5.0 version to display.

    09 Dec,2019 IOS iMobile
  • Q: What problems should draw our attention when using DB2 database?

    There are two methods:1 Through the API call MapControl or Workspace's AboutBox () method to display AboutBox dialog box for reviewing.2 Reviewing it through the detailed information in Tab page of SuperMap.Data.dll. 

    30 Sept,2019 NET iObjects
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