FAQ

Please check the ID of the filling marker in the Style of the selection. 1 means no filling, 0 means filling.

You need to connect *.jar file to specific program, here the *.jar file need to connect to Java(TM) Platform SE binary: If you operating system is Windows 7, enter Control Panel\Programs\Default Programs\Set Associations, select .jar file in the list, click Change program... button, in the Open With dialog box, set Java(TM) Platform SE binary as the default program. If you operating system is Windows XP or Windows Server 2003, enter Folder Options dialog box, select File Type tab, click new button, in the New Expanded-name dialog box that opened, input the expanded-name of the JAR file, click OK, select JAR in the list, click Change button to the right of the Open With dialog box, set Java(TM) Platform SE binary as the default program to open .jar file. 

There are three methods: 1. Call the aboutBox() method of MapControl or Workspace with API to show the AboutBox dialog box; 2. View the Details Tab page of property of Wrapj600.dll; 3. Execute java -cp <SuperMap Objects Java Bin>\com.supermap.data.jar com.supermap.data.AboutBox;

Check the tracing state in Control Panel-> Administrative Tool->Data Sources (ODBC), the Tracing tab. If it is enabled, disable it will improve the visit speed.

You need to install DB2 client.

You have to install PostgreSQL Client Server before using the PostgreSQL database; and set the environment variable, if a firewall is installed on the server, you need to open the port of the monitor (the standard port is 5432).

Please check the ID of the filling marker in the Style of the selection. 1 means no filling, 0 means filling.

Put libstdc++.so.6 from suppourt folder into Bin floder

Delete same content in the registry, search the product name (SuperMap Object Java 6R, for example) in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Unintall and delete the key values.

The firewall configuration: It is necessarily for the network encrypted key is accessed by means of UDP that the firewall should be opened or the UDP of 1947,7001,7002 ports of server should be restricted; Key service: after installing the hardware key, it's necessary to start a system service named HASP Loader.

No, they can't. Because the documents of xml in the Bin directory are the resource and configuration files of UGC, which include SuperMap.xml, EPSFont.xml, PrjConfig.xml, etc. If they are deleted, the software can't start up.

You have to install Oracle Client Server before using the Oracle database; and you have to modify the maximum number of connection and cursor of server, when the connection number is large.

Color transparency setting starts from 8C, to make it compatible with the map data made by earlier version, when setting Alpha as 0, the system edits as 255.

The problem is caused for the difference of the License Configuration Tool version. If the operation system are is Win7 (32bit or 64bit),Vista (4bit),Windows server 2008 (32bit or 64bit) or Windows server 2003 (64bit), the problem is liked to occur. The resolution is to download the newest version of License Configuration Tool and reconfigure it.

The version before SP2 has some programs in supporting Chinese characters. SP2 has improved the supporting. Note: 1.Don't edit the dataset of SP2 and further version in 6R, 6R sp1 versions to avoid the lost of the information. 2.Builds the UDB datasource in SP2 version and copies the data so the there will be no information lost when browsing or querying the info in Chinese.

Different operating systems have different methods of drawing texts.

An exception will be thrown for the stability of the software. Usually it is caused by the program of operating environment. If encountered with this program, the user could catch the exception and resolve it by reviewing the type of the exception.

The current computer configuration is related. Please check up whether to set the hardware acceleration to the full station or not. Steps to open the hardware acceleration: Select the blank of the desktop, then right-click to select the “Properties” item, select the “settings”, click the “Advanced” button, choose the “Troubleshoot” to check up the station of hardware acceleration.

In the system environment, there are more than one version of JDK path, clear and retain only the JDK path which is the same with the IDE configuration.

Please dispose after update(), with the following codes: recordset.addNew(region); recordset.update(); region.dispose();