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  • Q: Why do the region objects from a cad file display as line objects in the SuperMap software even if thy display as region objects in AutoCAD?

    A: There are two ways to convert cad data into SuperMap format data: 1. Import the CAD file as simple datasets, and the closed lines in the CAD file will be converted into line objects if they are not filled region objects. 2. Convert the cad dataset into simple GIS datasets. The data engine will convert closed lines into region objects no matter whether they are filled or not. Therefore, choose the way to convert the CAD file according to your data.

    09 July,2019 iDesktop
  • Q: Why does some objects in a dataset in the scene appear earlier than other objects in the same dataset?

    A: Change the length of the tile in the Layer Properties window to a larger value.

    09 July,2019 iDesktop
  • Q: How can I fix map clip failure?

    A: Please check the bounds of the vector dataset. You can try to clip again after re-computing the bounds of the dataset.

    09 July,2019 iDesktop
  • Q: How can I hide the File menu during extension development with SuperMap iDesktop 8C?

    A: You cannot hide the File menu with the configuration file. However, you can choose to hide the File menu by specifying SuperMap.Desktop.Application.ActiveApplication.MainForm.IsFileTabVisible = false during the startup of the program.

    09 July,2019 iDesktop
  • Q: Why cannot I get the analysis result for the 3D slope and aspect analysis after I draw the analysis surface?

    A: Check if there is a graphics card on the computer. For 3D analysis, it is best to use a separate graphics card, not an integrated graphics card.

    09 July,2019 iDesktop
  • Q: I have a point dataset A with 500 records and a point dataset B with 100 records (the 100 records are contained in the dataset A). How can I extract the other 400 records form the dataset A?

    A: Create a new field aa in B, and set a unified value (such as 1) for all records. You must ensure that the two datasets have an associated field such as name or other fields. Perform sql query on dataset A, associate the two datasets with the associated field, and then query aa=1 to get the 100 records in dataset A. You can directly delete the 100 records and leave the 400 records.

    09 July,2019 iDesktop
  • Q: What is a snapshot layer?

    A: A snapshot layer is a special layer group. All layers in the snapshot layer group are snapshot layers of the map. The snapshot layer is drawn in a special way. It is drawn only when it displays for the first time. Afterwards, when the map is browsed, the snapshot layer will not be redrawn if the display bounds of the map have not changed, that is, the snapshot layer will not be redrawn with the map refresh. However, if the display bounds of the map change, the auto refresh event for the snaps…

    09 July,2019 iDesktop
  • Q: Whether can I remove the thousand separators for values in the attribute table or values of scales?

    A: You can remove thousand separators for values in the attribute table and values of scales by unchecking Display Thousand Separator on the Environment panel in Options of the File menu. After uncheck the option, you do not need to restart iDesktop to make the settings take effect.

    09 July,2019 iDesktop
  • Q: Why did I fail to add a Tin terrain cache to a scene if there was already a Tin terrain cache there?

    A: There is only one terrain cache allowed in a scene. You can combine the two copies of terrain cache data and add the combined data to the scene via the Combine Tin Cache command from the TIN Terrain dropdown list in the 3D Data group on the Data tab.

    09 July,2019 iDesktop
  • Q: How can I convert values of a column in an Excel table into text objects of a text dataset?

    A: Import an Excel table into iDesktop to get a tabular dataset, convert it into a point dataset, and then convert a field in the point dataset into text objects of a text dataset with the Field to Text conversion method.

    09 July,2019 iDesktop
  • Q: How can I specify the custom selection style for unique values thematic maps?

    A: Thematic maps do not support selection style setting. You can place the original dataset on top of the thematic map and set the style of the layer to null. After that, set the custom selection style for the original layer. Alternatively, you can set the thematic map to not selectable, and set the custom selection style for the original layer.

    09 July,2019 iDesktop
  • Q: How can I turn off prompts for saving the workspace in iDesktop?

    A: You can turn off the prompts through the Save panel in Options of the File menu.

    09 July,2019 iDesktop
  • Q: How can I clamp the line data for roads to the oblique imagery data?

    A: Add the line data for roads and the oblique imagery data to the scene, select the road layer, set the Altitude Mode to Clamp to Object on the Styles tab to clamp the roads to the oblique imagery model data.

    09 July,2019 iDesktop
  • Q: When I start SuperMap iDesktop 8C, it flashes away and the log file in the /bin/log/ folder of the installation directory reports an error: Type initialization exception for "SuperMap.Desktop.UserConfig". How can I start iDesktop normally?

    A: There are errors in the C:\ProgramData\SuperMap\Configuration\UserConfig.config file. You can delete it and start iDestkop normally. After startup, a new UserConfig.config file will be generated in this directory.

    09 July,2019 iDesktop
  • Q: How can I covert maps or symbol resources from arcmap into maps or symbols of SuperMap formats?

    A: Yes, you can convert maps in mxd format and symbol resources in .style format into maps and symbols of SuperMap formats with Conversion Plugin downloaded from Plugin Manager. In addition, you can contact us to get the plugin.

    09 July,2019 iDesktop
  • Q: How can I optimize the performance of a map?

    A: 1. Filter objects for display by setting the filter expression to display only the geometric objects that satisfy the condition in the map layer.2. Object size filter display. You can filter out some objects that are too small to avoid negatively affecting the display speed. You can set the minimum size of objects for display, so that objects with the screen length of the minimum bounding box less than less than or equal to the specified size will be filter out (except point objects). 3.…

    09 July,2019 iDesktop
  • Q: Why cannot I find the model trees in the kml model file after copying it to another computer?

    A: Paths for models stored in the kml file are absolute paths. After copying the kml file to another computer or another place, you need to modify the paths for models after opening the kml file, E:/SuperMap/supermap-idesktop-9.0.0-31961-win64-bin-zip- chs /Resources /RealspaceEditor /3D / Model/SpringTree.SGM for instance.

    09 July,2019 iDesktop
  • Q: Can I open GoogleMaps online maps with iDesktop?

    A: Yes, you can open GoogleMap online maps through Open Web Datasource?GoogleMaps?Select the second option for Service Address to open GoogleMaps. If blank maps display, you can solve the issue following the suggestions below: 1. Clear cache in the bin folder. 2. Input the account for Google.

    09 July,2019 iDesktop
  • Q: Can I convert values in the smarea field from square degrees to square meters?

    A: Yes, you can convert values from square degrees to square meters. The unit for values is square degrees because the projection unit for the data is degrees. You can first convert the data into a projected coordinate system in meters, and then create a new field user_area to store values in square meters copied from the smarea field. Finally, you can covert the data back to the geographic coordinate system in degrees.

    09 July,2019 iDesktop
  • Q: Can I change the unit for the projected coordinate system to kilometers?

    A: Yes, while customizing a projected coordinate system, you can select km as the unit while specifying projection parameters.

    09 July,2019 iDesktop
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