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iDesktop FAQ

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  • Q: Why cannot I modify the color of the line symbol?

    A: Open the line symbol library, double click the target line symbol to enter the line symbol editor, check the line symbol properties, and uncheck the Fixed Color option.

    09 July,2019 iDesktop
  • Q: Why is the progress bar stuck at a certain record for a long time or even cannot proceed while creating buffers for multiple objects at the same time?

    A: The reason for this phenomenon is probably that there are composite objects in these objects. It is recommended that you decompose all composite objects before creating buffers.

    09 July,2019 iDesktop
  • Q: Why does the result contain some points outside the query region object while querying points within the region?

    A: It may be because the tolerance of the point dataset is too large. It is recommended that you check the properties of the point dataset, if the tolerance of the dataset is not 0, click the clear button and then do the spatial query again to get the correct result.

    09 July,2019 iDesktop
  • Q: Is there any way to prevent SuperMap iDesktop 9D from generating large files in the bin\Dumps folder?

    A: The bin\Dumps folder stores the crash log for iDesktop. The crash log helps you conveniently find the reasons for desktop crashes. If it is of no use for you, you can find supermap.xml under the bin folder and set DumpEnabled in the configuration file to false.

    09 July,2019 iDesktop
  • Q: How can I perform fuzzy query before and after the keyword?

    A: The query statement is as follows: Field_name like “%keyword%” (single quote for UDB datasources).

    09 July,2019 iDesktop
  • Q: How can I set the maximum and minimum scales of the map?

    A: You cannot set the maximum and minimum scales for the map through the desktop software. You can choose to set the maximum and minimum scales for the map in the xml file of the map template.

    09 July,2019 iDesktop
  • Q: Why does not the anti-aliasing setting for lines take effect for the map?

    A: Check whether the anti-aliasing option of the layer properties is enabled. You need to enable the map anti-aliasing and layer anti-aliasing options at the same time to make the anti-aliasing take effect. The anti-aliasing option for lines can take effect only if the layer transparency is zero; otherwise, it will not work.

    09 July,2019 iDesktop
  • Q: Why are the field names more than 10 bytes truncated after importing the shp data in iDesktop? The shp data was exported from the *.gdb in ArcMap?

    A: It is because the field names in shp format can only be less or equal to 10 bytes. If the lengths of the field names in the vector data exceeds 10 bytes, it is recommended that you import the *.gdb data file directly into iDesktop instead of importing the shp file exported from ArcMap.

    09 July,2019 iDesktop
  • Q: Why is the license still trial license and are there watermarks on the map even if I have activated the official license purchased online?

    A: The official file license purchased online is a network license, which may be occupied by iDesktop on other computers of the same network segment. You can check whether it has been occupied in [Sessions] of the [Features] option from http://localhost:1947/. If occupied, you need to close iDesktop on the occupied computer.

    09 July,2019 iDesktop
  • Q: How can I save all labels of label thematic map layers of a map in a single CAD dataset with the original styles of the text objects reserved with SuperMap iDesktop 8C?

    A: You can firstly save different thematic map layers as separate CAD datasets, and then append records of different CAD datasets to a single CAD dataset.

    09 July,2019 iDesktop
  • Q: What should I pay attention to while generating the scene cache for a configured scene with a large number of layers (vector image models and other types of data)?

    A: Currently, it does not support generating scene cache for the route data. While generating the scene cache, the desktop will automatically filter out unsupported datasets. If you have specified gif texture for the pipeline network dataset, you cannot generate OSGB cache for the data. You can neither generate the OSGB cache for 2D line datasets with pipeline styles.

    09 July,2019 iDesktop
  • Q: How can I remove repeat records according to one field with other attributes retained?

    A: You can use SQL query to realize the purpose. You need to compose the sql statement “*, distinct Field_name”in the SQL Query dialog box.

    09 July,2019 iDesktop
  • Q: Can I set different styles for text objects in a text dataset?

    A: Yes, you can set different styles for different text objects in a text dataset, including the font, font size, etc. Firstly, set the text dataset layer editable, select a text object, right click and click Properties, activate the Text panel to specify the style for the selected text object.

    09 July,2019 iDesktop
  • Q: Why does the label thematic map layer cost too much time while checking the map performance? How can I enhance the performance for the label thematic map?

    A: You can create a field index for the field based on which you create the label thematic map. If you set redundant fields for filed indexing, the performance will be negatively affected.

    09 July,2019 iDesktop
  • Q: How can I display only two decimal digits for the labels of the label thematic map created with a double field of a dataset?

    A: You can set the text precision to 0.01 for the label thematic map in the Thematic Map Properties window.

    09 July,2019 iDesktop
  • Q: Why is some texture lost when I copy a CAD dataset with model objects to another datasource?

    A: You need to convert the CAD dataset into a model dataset first, and then copy the model dataset to another datasource to keep all the texture.

    09 July,2019 iDesktop
  • Q: There is a “Mileage” field in a point dataset. How can I connect the points to form a line object according to the values of the “Mileage” field (the line object is drawn from points with smaller values to points with larger values)?

    A: Firstly, sort the point data set in ascending order of “Mileage”, then select all the fields to save them as a point dataset. Create a new field in the new point dataset, assign the same value for the new field for all the objects, and then convert the new point dataset into a line dataset with the new field as the connection field.

    09 July,2019 iDesktop
  • Q: How can I display only two decimal digits for the labels of the label thematic map created with a double field of a dataset?

    A: You can set the text precision to 0.01 for the label thematic map in the Thematic Map Properties window.

    09 July,2019 iDesktop
  • Q: How can I display only two decimal digits for the labels of the label thematic map created with a double field of a dataset?

    A: You can set the text precision to 0.01 for the label thematic map in the Thematic Map Properties window.

    09 July,2019 iDesktop
  • Q: Can I simplify the BIM data in iDesktop by removing some small sub objects?

    A: Yes, you can delete or simplify sub objects of BIM data through the Sub-object Operation command from the BIM Light Weight drop-down list in the Model Operation group under the Object Operations tab when you open a scene in iDesktop 9D.

    09 July,2019 iDesktop
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