With the construction of real estate registration platform all across China, real estate registration platform meets new opportunities, with the background of ‘Internet+’, how can we improve the services in real estate registration has become an important issue.
Take Shanghai as an example, there are complaints on the processes and businesses. With this situation, Shanghai Nankang Technologies (acquired by SuperMap) constructed hotline for Shanghai housing exchange center. With this system, the phones can take the queries of consultation, complaint, advice and result querying. The system lowered the pressure of business window, advancing the process, simplifying the business process.
In 2017, Nankang Technologies released Real Estate Hotline Platform – NK3C Cloud Contact Center. The product is based on cloud platform.
The registration hotline with NK3C is mainly to set up user service and call business platforms. The system has flexible customization functions and personalization setting, realizing integration of communication, various application, management and cloud contact of quick deployment.
Real estate registration hotline mainly provides business consultancy, certificate querying, complaint and advices, the system docks with real estate registration management platform, making information can be queried by business terminal, making users query easily.
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