Q: I forget the initial password of the administrator account of SuperMap iServer, how should I find out the password?

A: After the service started, SuperMap iServer service stores the users and roles information in the directory of [SuperMap iServer_HOME]\webapps\iserver\WEB-INF\shiro.ini.If you forget the initial password of the administratoraccount, the following operations can be taken to reset the administratoraccount: (1) Open file “shiro.ini”, find the administratoraccount in [users], format of which like:= **, admin, system; (2) Delete the administrator account, or delete the entire line of text, save the file; (3) Restart the SuperMap iServerservice, and it will automatically jump to “Create the administrator account” page when access the iServer home page, then you only need to recreate the administratoraccount.